The Design of Business | The Business of Design is a Design Observer podcast hosted by  Jessica Helfand + Ellen McGirt. Season 7 is sponsored by Mailchimp.

This webpage was designed with Wix.‚Äč

05

Heather McIntosh Cassano is director of user experience at Google, leading a team focused on workplace apps.

Users don't really know what they want until they see it. Heather McIntosh Cassano on designing for people.

Related: